Posts

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Andrey Korystov - Les Clefs d’Or - Russia

Next year it will be our 20 years anniversary, this is, basically not as much. Compared to the international association “Les Clefs d’Or”, we are a relatively young, but, as we were told in the international executive committee, our association is quite strong, and progressing to the right way. Les Clefs d’Or Russia began with several people in Moscow, and now it includes more than 60 people from different countries and cities. Over the past 20 years, we have done a lot, and we will probably celebrate it in a fine way, together with all our friends, fellow concierges, and will strive further to the highest level of service.
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Best Western Plus Paradise Hotel Dilijan

Отель “Best Western Plus Paradise Hotel Dilijan” - это современный, элегантный и роскошный отель с видом на горы Дилижана. Идеально подходит для романтических, семейных и деловых поездок. Дружелюбный и профессиональный персонал отеля, высококачественный сервис, соответствующий международным стандартам, и уникальный архитектурный дизайн - основные причины, благодаря которым создаются отличные условия для вашего идеального отдыха и эффективной работы. В отеле есть просторное лобби, конференц-залы, зимний сад, стильное кафе, бар и ресторан, оздоровительный центр, включающий в себя открытый и закрытый бассейн, сауну, парилку и тренажерный зал. Отель располагает 100 просторными и комфортабельными номерами, которые внушают спокойствие и элегантность. Уже много лет отель занимает первое место в рейтинге TripAdvisor в регионе. С момента своего основания роскошный отель “Best Western Plus Paradise Hotel Dilijan” претерпел множество изменений, ежегодных ремонтов, увеличений количества номеров, и, что самое главное, установку солнечных батарей по всей территории отеля, что является еще одним шагом к тому, чтобы стать экологически чистым отелем. Отель расположен на территории живописного горного курортного города Дилижан, на межгосударственной трассе, соединяющей Армению и Грузию. Мы верим, что ваше пребывание у нас подарит вам уникальные впечатления, которые вы будете хранить всю жизнь.
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Best Western Plus Paradise Hotel Dilijan

Best Western Plus Paradise Hotel Dilijan is a modern, elegant and luxury hotel overlooking the mountains of Dilijan. Perfect for romantic, family and business trips. The hotel’s friendly and professional staff, the high-quality service that meets the international standards and the unique architectural design is the only reason that creates an excellent environment for your perfect rest and efficient work. The hotel features a spacious lobby, conference halls, winter garden, stylish cafe, bar and restaurant, wellness center which includes outdoor and indoor swimming pools, sauna, steam room, and gym. The hotel has 100 spacious and comfortable guest rooms that convey peace and elegance. For many years now the hotel is the number one in the ranks of TripAdvisor in the region. Since the establishment of this luxurious hotel, Best Western Plus Paradise Hotel Dilijan has undergone many changes, yearly renovations, room additions and the most important, the additions of solar panels throughout the hotel, and this is one more step closer of becoming an eco-friendly hotel. The hotel is located in the picturesque site of mountainous Dilijan resort town, on the interstate highway connecting Armenia and Georgia. We trust that your stay will be one unique experience, which will be cherished for a lifetime.
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Кристиан Барбье – ibis Cambridge Central Station

В целом, это позволяет генеральному менеджеру сосредоточиться на трех основных задачах: повышении удовлетворенности гостей, персонала и акционеров. Третья задача - удовлетворение акционеров, извлечет выгоду из этого и от развития бизнеса. Поскольку это очень конкурентный рынок, репутация отеля в онлайн пространстве является основным показателем хорошего благосостояния отеля. С другой стороны, при очень конкурентном рынке труда удержание сотрудников является ключевой целью, позволяющей поддерживать необходимый уровень обслуживания и достичь требуемой репутации. Еще одним важным отличием является разница в цифровизации. Несмотря на то, что технические решения, внедренные в Великобритании, дают конкурентное преимущество, я рад видеть, что в Армении и Индонезии отрасль может обрабатывать технологические скачки и очень быстро их внедрять. Не говоря уже о том, что люди гораздо более технологически ориентированы в этих странах, и доступ общественности к Wi-Fi очень прост. Вы когда-нибудь пытались подключиться к Wi-Fi в парижском кафе? Это кошмар!
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Christian Barbier - Ibis Cambridge Central Station

I would say that the main characteristics of the hotel industry in this part of the world is the professionalism and specialization of each domain. Most of the support functions in a hotel, like Revenue Management, Human Resources our Accounting are externalized. So are most of the team, as you will probably outsource your housekeeping or your security team. Ibis Cambridge and its 231 rooms is not a standard hotel on the market. In this boiling and creative city, the hotel introduced Chill, the new Coffee Shop & Bar concept. It is also the first hotel of the brand with no physical front desk. A team of welcomers is checking the guests online, using mobile phones. The concept might surprise however it always convinces the guests that you can associate a warm welcome with new technologies.
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Famous people who got their start in hospitality

Everybody has to start somewhere, right? You may think a lot of the “rich and famous” were born that way, but you’d be wrong. Many started off with humble jobs in hotels, restaurants and resorts and those experiences played a big part in their future success.
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HOTELIER Magazine - 3rd issue

The Hotelier LLC presented the third issue of its "Hotelier Magazine" which covers the ever-growing hospitality industry in Armenia and not only. The event took place at HYATT Place Yerevan and it brought together over 110 hotel industry executives, representatives of adjacent spheres both governmental and private. Stanisav Stojcic, the general manager of HYATT Place, Yerevan, as well as Tatevik Revazyan, Chair of Civil Aviation Committee of RA, opened the event with remarks and spoke of the importance of having such an initiative bring together the whole industry and contribute to its development in Armenia.

Chemiline - Professional Detergents

Cosmetics for hotels made from selected plants, flowers, tar, extracts of various fruits and other products that are not only rich in vitamins, carbohydrates, antioxidants, and minerals but also moisturize and soften the skin, relieve fatigue, relieve stress and have a number of other properties. It is worth noting that the company pays attention to the culture and lifestyle of other countries, as evidenced by the collection of cosmetics according to the HALAL standard. In Arabic, the word “HALAL” means “permissive,” and, therefore, respect for the Islamic faith and the foundations of Sharia. HALAL products do not contain animal ingredients or ethyl alcohol. The HALAL collection is completely manufactured in accordance with current ethical and environmental standards.
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“GLOBAL HOTEL SERVICE” LLC

At the moment, the shop has over 12 types of bed linen of different quality, stripe width, and pattern, as well as a catalog consisting of more than 50 materials for creating your own unique collection. It is important to note that the width of the presented materials can reach up to 3 meters that is rare in our market.
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ITEQ - Key Solutions

Today the Company ITEQ is the leader in the sphere of specialized equipment for hotels, financial organizations and banks, airports, shopping centers, as well as for offices and homes. Our company is the exclusive representative of the world-famous manufacturers. We have great experience of cooperating with many leading local companies for the projects of chain and local hotels. We also cooperate closely with international hotel chains for local project development and consulting. We offer our customers professional approach and high quality, providing with full consulting and technical support from the project start, in the process of supply and installation of equipment, as well as after the project completion, providing post-warranty and ongoing maintenance.