Hayk Veyshtort - Seasons Restaurant

Armenian new cuisine is a hybrid of new and old, traditional and innovative! In practice, we cook the endemic and purest products that grow in this soil with techniques brought from the best restaurants abroad. It is our childhood taste on a new fine dining plate. To cut it short - emotions and finest products are cooked intelligently so that to squeeze the finest from the dish.

Andrey Korystov - Les Clefs d’Or - Russia

Next year it will be our 20 years anniversary, this is, basically not as much. Compared to the international association “Les Clefs d’Or”, we are a relatively young, but, as we were told in the international executive committee, our association is quite strong, and progressing to the right way. Les Clefs d’Or Russia began with several people in Moscow, and now it includes more than 60 people from different countries and cities. Over the past 20 years, we have done a lot, and we will probably celebrate it in a fine way, together with all our friends, fellow concierges, and will strive further to the highest level of service.

Best Western Plus Paradise Hotel Dilijan

Best Western Plus Paradise Hotel Dilijan is a modern, elegant and luxury hotel overlooking the mountains of Dilijan. Perfect for romantic, family and business trips. The hotel’s friendly and professional staff, the high-quality service that meets the international standards and the unique architectural design is the only reason that creates an excellent environment for your perfect rest and efficient work. The hotel features a spacious lobby, conference halls, winter garden, stylish cafe, bar and restaurant, wellness center which includes outdoor and indoor swimming pools, sauna, steam room, and gym. The hotel has 100 spacious and comfortable guest rooms that convey peace and elegance. For many years now the hotel is the number one in the ranks of TripAdvisor in the region. Since the establishment of this luxurious hotel, Best Western Plus Paradise Hotel Dilijan has undergone many changes, yearly renovations, room additions and the most important, the additions of solar panels throughout the hotel, and this is one more step closer of becoming an eco-friendly hotel. The hotel is located in the picturesque site of mountainous Dilijan resort town, on the interstate highway connecting Armenia and Georgia. We trust that your stay will be one unique experience, which will be cherished for a lifetime.

Christian Barbier - Ibis Cambridge Central Station

I would say that the main characteristics of the hotel industry in this part of the world is the professionalism and specialization of each domain. Most of the support functions in a hotel, like Revenue Management, Human Resources our Accounting are externalized. So are most of the team, as you will probably outsource your housekeeping or your security team. Ibis Cambridge and its 231 rooms is not a standard hotel on the market. In this boiling and creative city, the hotel introduced Chill, the new Coffee Shop & Bar concept. It is also the first hotel of the brand with no physical front desk. A team of welcomers is checking the guests online, using mobile phones. The concept might surprise however it always convinces the guests that you can associate a warm welcome with new technologies.

Inna Khostikyan - Republica Hotel Yerevan

The first thing I would like to state is that the competition in Yerevan today is very open-minded and cooperative as it has never been before. And it’s a great achievement of all of us in the market since that helps to figure out obstacles and challenges together. The proof of that is the re-establishment of the Armenian Hotel Association in the mid of this year. That means that the hotels are in healthy competition for each niche. In reality, competition pushes for nothing more but self-development and development of the market. Coming back to the specifications of our hotel, I would definitely mention the boutique style of Republica. We have relatively limited space, but we did the best to create an unforgettable atmosphere for our guests, to deliver hearty service, individual approach, tailor-made services’ scope. Also, we are aiming for a gastro-hotel positioning.

Emma Khashmanyan - Courtyard by Marriott St. Petersburg Center West/Pushkin Hotel

It’s all about connections and mentality. Working in one of the leading travel agencies, which is specialized in incoming, MICE and VIP tourism gives you priceless opportunity to explore all the hidden corners of your country, to get in touch with different (not always easygoing) people and fall in love with Armenia. Thereafter the decision was made – all my career path needs to be related to the development of my homeland or highest level of representation of Armenia abroad. With this mindset 3 years ago I started my career with Marriott International as a Sales Executive in Armenia Marriott and now I am here in Courtyard Pushkin Saint Petersburg as a Senior Sales Manager.

Voskan Kokanyan - Marriott Tsaghkadzor

In general, there are no advantages but only challenges to run Brand Name Hotel in the resort area… We are hosting both groups and individuals, and their expectations are different than in the capital. As Marriott, we should provide the best service and lodging in the market which we do day to day, but to keep all standards is challenging. Our motto is Modern Luxury in Natural Beauty, and we adopted a personal approach to all our guests.

Famous people who got their start in hospitality

Everybody has to start somewhere, right? You may think a lot of the “rich and famous” were born that way, but you’d be wrong. Many started off with humble jobs in hotels, restaurants and resorts and those experiences played a big part in their future success.

Stanisav Stojcic - Hyatt Place Yerevan

There is no industry where personal characteristics, as the most indicative component of successful employment, sooner or later, would not prevail. In our case, this is on the top of the list. We have so many bright examples of our colleagues and our ex-colleagues whose commendable career progress speaks in favor of this approach to Human Resources management. I am so proud of the team and our ex-employees who continue contributing to the success of the businesses they work for, consistently and in the most effective way.
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PayX - Receive Payments From All Over the World

We have developed an unprecedented for Armenia, convenient and secure innovative solution, which allows receiving payments of customers from all over the world. A payment request, in a form of a link is sent to the customer via preferable for him communication channel - SMS, E-mail, Viber, WhatsApp, Skype, Messenger, etc. By following that link a web page, with the transaction details (company name, logo, payment purpose and amount) opens. Payments by Visa, MasterCard or ArCa cards are accepted using 3D Secure technology. This solution is vital for companies engaged in tourism, such as hotels, tourist agencies, as well as delivery and distant service providers.