Andrey Korystov - Les Clefs d’Or - Russia

Next year it will be our 20 years anniversary, this is, basically not as much. Compared to the international association “Les Clefs d’Or”, we are a relatively young, but, as we were told in the international executive committee, our association is quite strong, and progressing to the right way. Les Clefs d’Or Russia began with several people in Moscow, and now it includes more than 60 people from different countries and cities. Over the past 20 years, we have done a lot, and we will probably celebrate it in a fine way, together with all our friends, fellow concierges, and will strive further to the highest level of service.

Эмма Хашманян - Courtyard by Marriott St. Petersburg Center West/Pushkin Hotel

Все зависит от связей и менталитета. Работая в одном из ведущих туристических агентств, которое специализируется на въездном, MICE и VIP туризме, вы получаете бесценную возможность исследовать все сокрытые уголки вашей страны, войти в контакт с разными (не всегда легкими в общении) людьми и влюбиться в Армению. После этого было принято решение - вся моя карьера должна быть связана с развитием моей родины или представлением Армении за рубежом на высшем уровне. С этой мыслью 3 года назад я начала свою карьеру с Marriott International, в качестве коммерческого руководителя отдела продаж в Armenia Marriott, и теперь я нахожусь здесь - в Courtyard Pushkin Saint Petersburg в качестве руководителя отдела коммерческих продаж.

Emma Khashmanyan - Courtyard by Marriott St. Petersburg Center West/Pushkin Hotel

It’s all about connections and mentality. Working in one of the leading travel agencies, which is specialized in incoming, MICE and VIP tourism gives you priceless opportunity to explore all the hidden corners of your country, to get in touch with different (not always easygoing) people and fall in love with Armenia. Thereafter the decision was made – all my career path needs to be related to the development of my homeland or highest level of representation of Armenia abroad. With this mindset 3 years ago I started my career with Marriott International as a Sales Executive in Armenia Marriott and now I am here in Courtyard Pushkin Saint Petersburg as a Senior Sales Manager.
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Aneta Korobkina -

Talking about the trends, I would say that one of the first ones is the true local experience. This also is a threat to hotels because many tourists use Airbnb. One reason for this might be because it is more affordable but also because it gives you an opportunity to experience an authentic way of life in the location you are visiting. Hotels need to be really creative to catch up with this trend. The other day I had a friend traveling from Moscow to St. Petersburg for a weekend and she booked an apartment with her family for an actually much higher price than a hotel. When I asked: “Why?” She responded: “We wanted to feel living in an apartment in the city center and experience the life of the locals.” I am not a huge fan of Airbnb, but I tried it when traveling to Vienna once and, to be honest, that was a great local experience.

Victoria Gasparyan - Corinthia Hotel St Petersburg

The advantage of the Armenian market is the natural hospitality and tremendous potential - the cuisine, nature, the history that surely will soon make us one of the most popular travel destinations. The working day passes in one moment. In addition that I am responsible for staff recruitment (running the process of recruitment for at least 20 vacancies), we also deal with a variety of tasks/requests/ inquiries related to the employees, state institutions and so on with our HR team during the day.