https://www.hoteliermagazine.net/wp-content/uploads/2020/01/8548_ho_05_p_2048x1536.jpg 1536 2048 admin https://www.hoteliermagazine.net/wp-content/uploads/2020/01/hotelier-magazine-495x400.png admin2020-01-19 11:02:512020-01-19 11:16:42Christian Barbier - Ibis Cambridge Central Station
I would say that the main characteristics of the hotel industry in this part of the world is the professionalism and specialization of each domain. Most of the support functions in a hotel, like Revenue Management, Human Resources our Accounting are externalized. So are most of the team, as you will probably outsource your housekeeping or your security team. Ibis Cambridge and its 231 rooms is not a standard hotel on the market. In this boiling and creative city, the hotel introduced Chill, the new Coffee Shop & Bar concept. It is also the first hotel of the brand with no physical front desk. A team of welcomers is checking the guests online, using mobile phones. The concept might surprise however it always convinces the guests that you can associate a warm welcome with new technologies.