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Best Western Plus Paradise Hotel Dilijan

Best Western Plus Paradise Hotel Dilijan is a modern, elegant and luxury hotel overlooking the mountains of Dilijan. Perfect for romantic, family and business trips. The hotel’s friendly and professional staff, the high-quality service that meets the international standards and the unique architectural design is the only reason that creates an excellent environment for your perfect rest and efficient work. The hotel features a spacious lobby, conference halls, winter garden, stylish cafe, bar and restaurant, wellness center which includes outdoor and indoor swimming pools, sauna, steam room, and gym. The hotel has 100 spacious and comfortable guest rooms that convey peace and elegance. For many years now the hotel is the number one in the ranks of TripAdvisor in the region. Since the establishment of this luxurious hotel, Best Western Plus Paradise Hotel Dilijan has undergone many changes, yearly renovations, room additions and the most important, the additions of solar panels throughout the hotel, and this is one more step closer of becoming an eco-friendly hotel. The hotel is located in the picturesque site of mountainous Dilijan resort town, on the interstate highway connecting Armenia and Georgia. We trust that your stay will be one unique experience, which will be cherished for a lifetime.
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Кристиан Барбье – ibis Cambridge Central Station

В целом, это позволяет генеральному менеджеру сосредоточиться на трех основных задачах: повышении удовлетворенности гостей, персонала и акционеров. Третья задача - удовлетворение акционеров, извлечет выгоду из этого и от развития бизнеса. Поскольку это очень конкурентный рынок, репутация отеля в онлайн пространстве является основным показателем хорошего благосостояния отеля. С другой стороны, при очень конкурентном рынке труда удержание сотрудников является ключевой целью, позволяющей поддерживать необходимый уровень обслуживания и достичь требуемой репутации. Еще одним важным отличием является разница в цифровизации. Несмотря на то, что технические решения, внедренные в Великобритании, дают конкурентное преимущество, я рад видеть, что в Армении и Индонезии отрасль может обрабатывать технологические скачки и очень быстро их внедрять. Не говоря уже о том, что люди гораздо более технологически ориентированы в этих странах, и доступ общественности к Wi-Fi очень прост. Вы когда-нибудь пытались подключиться к Wi-Fi в парижском кафе? Это кошмар!
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Christian Barbier - Ibis Cambridge Central Station

I would say that the main characteristics of the hotel industry in this part of the world is the professionalism and specialization of each domain. Most of the support functions in a hotel, like Revenue Management, Human Resources our Accounting are externalized. So are most of the team, as you will probably outsource your housekeeping or your security team. Ibis Cambridge and its 231 rooms is not a standard hotel on the market. In this boiling and creative city, the hotel introduced Chill, the new Coffee Shop & Bar concept. It is also the first hotel of the brand with no physical front desk. A team of welcomers is checking the guests online, using mobile phones. The concept might surprise however it always convinces the guests that you can associate a warm welcome with new technologies.
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Inna Khostikyan - Republica Hotel Yerevan

The first thing I would like to state is that the competition in Yerevan today is very open-minded and cooperative as it has never been before. And it’s a great achievement of all of us in the market since that helps to figure out obstacles and challenges together. The proof of that is the re-establishment of the Armenian Hotel Association in the mid of this year. That means that the hotels are in healthy competition for each niche. In reality, competition pushes for nothing more but self-development and development of the market. Coming back to the specifications of our hotel, I would definitely mention the boutique style of Republica. We have relatively limited space, but we did the best to create an unforgettable atmosphere for our guests, to deliver hearty service, individual approach, tailor-made services’ scope. Also, we are aiming for a gastro-hotel positioning.
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Famous people who got their start in hospitality

Everybody has to start somewhere, right? You may think a lot of the “rich and famous” were born that way, but you’d be wrong. Many started off with humble jobs in hotels, restaurants and resorts and those experiences played a big part in their future success.
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Станисав Стойчич - Hyatt Place Yerevan

Нет такой отрасли, где личные качества, как наиболее показательный компонент успешной деятельности, рано или поздно, не доминировали бы. В нашем случае это самое приоритетное требование. У нас так много ярких примеров наших коллег и бывших коллег, чей похвальный рост в карьере говорит в пользу такого подхода к управлению человеческими ресурсами (персоналом). Я так горжусь нашей командой и нашими бывшими сотрудниками, которые продолжают вносить свой вклад в развитие отрасли, в которой они работают, делая это последовательно и самым эффективным образом.
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Stanisav Stojcic - Hyatt Place Yerevan

There is no industry where personal characteristics, as the most indicative component of successful employment, sooner or later, would not prevail. In our case, this is on the top of the list. We have so many bright examples of our colleagues and our ex-colleagues whose commendable career progress speaks in favor of this approach to Human Resources management. I am so proud of the team and our ex-employees who continue contributing to the success of the businesses they work for, consistently and in the most effective way.
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HOTELIER Magazine - 3rd issue

The Hotelier LLC presented the third issue of its "Hotelier Magazine" which covers the ever-growing hospitality industry in Armenia and not only. The event took place at HYATT Place Yerevan and it brought together over 110 hotel industry executives, representatives of adjacent spheres both governmental and private. Stanisav Stojcic, the general manager of HYATT Place, Yerevan, as well as Tatevik Revazyan, Chair of Civil Aviation Committee of RA, opened the event with remarks and spoke of the importance of having such an initiative bring together the whole industry and contribute to its development in Armenia.
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“GLOBAL HOTEL SERVICE” LLC

At the moment, the shop has over 12 types of bed linen of different quality, stripe width, and pattern, as well as a catalog consisting of more than 50 materials for creating your own unique collection. It is important to note that the width of the presented materials can reach up to 3 meters that is rare in our market.
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Yulia Kudryavtseva, Senior Portfolio Revenue Manager–IHG Revenue

With technologies that are available now in many cases, it’s possible to do Revenue Management remotely. I’m supporting hotels in very different locations and even countries, speaking different languages – in Moscow, Istanbul, Krakow, Baku, Tbilisi, Yerevan, etc. Every day I have 2-4 calls scheduled with hotels. I also spend about 1-2 hours for a call preparation and about an hour to create call notes with a summary of actions discussed.  In our regional office, we have 2 more people besides me looking at the hotel’s revenue performance.