Posts

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Christian Barbier - Ibis Cambridge Central Station

I would say that the main characteristics of the hotel industry in this part of the world is the professionalism and specialization of each domain. Most of the support functions in a hotel, like Revenue Management, Human Resources our Accounting are externalized. So are most of the team, as you will probably outsource your housekeeping or your security team. Ibis Cambridge and its 231 rooms is not a standard hotel on the market. In this boiling and creative city, the hotel introduced Chill, the new Coffee Shop & Bar concept. It is also the first hotel of the brand with no physical front desk. A team of welcomers is checking the guests online, using mobile phones. The concept might surprise however it always convinces the guests that you can associate a warm welcome with new technologies.
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Inna Khostikyan - Republica Hotel Yerevan

The first thing I would like to state is that the competition in Yerevan today is very open-minded and cooperative as it has never been before. And it’s a great achievement of all of us in the market since that helps to figure out obstacles and challenges together. The proof of that is the re-establishment of the Armenian Hotel Association in the mid of this year. That means that the hotels are in healthy competition for each niche. In reality, competition pushes for nothing more but self-development and development of the market. Coming back to the specifications of our hotel, I would definitely mention the boutique style of Republica. We have relatively limited space, but we did the best to create an unforgettable atmosphere for our guests, to deliver hearty service, individual approach, tailor-made services’ scope. Also, we are aiming for a gastro-hotel positioning.
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Stanisav Stojcic - Hyatt Place Yerevan

There is no industry where personal characteristics, as the most indicative component of successful employment, sooner or later, would not prevail. In our case, this is on the top of the list. We have so many bright examples of our colleagues and our ex-colleagues whose commendable career progress speaks in favor of this approach to Human Resources management. I am so proud of the team and our ex-employees who continue contributing to the success of the businesses they work for, consistently and in the most effective way.
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Victoria Gasparyan - Corinthia Hotel St Petersburg

The advantage of the Armenian market is the natural hospitality and tremendous potential - the cuisine, nature, the history that surely will soon make us one of the most popular travel destinations. The working day passes in one moment. In addition that I am responsible for staff recruitment (running the process of recruitment for at least 20 vacancies), we also deal with a variety of tasks/requests/ inquiries related to the employees, state institutions and so on with our HR team during the day.
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Catalina Susan - Armenia Marriott Hotel, Yerevan

Another unique thing is the Marriott property itself it is landmark itself, everybody knows it, it is in a very central position, all the diaspora knows about this property, and this keeps our customers loyal. When you think of a hotel in Yerevan, you think at Armenia Marriott Hotel.